FAQs

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Frequently asked questions

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Why can I sign in but still be blocked from creating resources?

Your organization may still need billing setup, verification, or the right project-level permissions.

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Should I create a new organization or just a new project?

Use a new organization when billing ownership, top-level governance, or support boundaries should be separate. Use a new project when the workload belongs under the same overall workspace.

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How should I separate environments?

Most teams use one project per environment, such as dev, staging, and prod.

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When should I use object storage instead of a disk?

Use Nubis Storage for unstructured blobs and application assets. Use disks when a server needs mounted block storage.

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What is the safest way to open support tickets?

Include the project, resource ID, time of the issue, what changed recently, and what business impact you are seeing.

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Where do I review usage and invoices?

Use Billing workspace or the broader Billing overview.

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Still blocked?

Visit Contact support if the docs and status page do not answer the question.