> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usenubis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Common questions about accounts, billing, projects, compute, storage, and support on Nubis.

## Frequently asked questions

### Why can I sign in but still be blocked from creating resources?

Your organization may still need billing setup, verification, or the right project-level permissions.

### Should I create a new organization or just a new project?

Use a new organization when billing ownership, top-level governance, or support boundaries should be separate. Use a new project when the workload belongs under the same overall workspace.

### How should I separate environments?

Most teams use one project per environment, such as `dev`, `staging`, and `prod`.

### When should I use object storage instead of a disk?

Use [Nubis Storage](/services/nubis-storage) for unstructured blobs and application assets. Use disks when a server needs mounted block storage.

### What is the safest way to open support tickets?

Include the project, resource ID, time of the issue, what changed recently, and what business impact you are seeing.

### Where do I review usage and invoices?

Use [Billing workspace](/console/billing) or the broader [Billing overview](/billing/overview).

## Still blocked?

Visit [Contact support](/need-help/contact-support) if the docs and status page do not answer the question.